Returns & Refunds

At FLRHUB, we want you to be completely satisfied with your purchase. If you're not happy with your flooring products, we're here to help make it right.

Need to Return Something?

We understand that sometimes things don’t go as planned. If there’s an issue with your order, please contact our team so we can review your request.

Please contact our team at:
team@flrhub.com.au or call us at 1800 357 482

What We Need From You

To help us process your return quickly, please have the following information ready:

  • Your order number
  • Photos of the product (if damaged or defective)
  • A brief description of the issue

For full terms and conditions, please refer to our Terms & Conditions and Returns Policy.